LAB QUALITY POLICY

laboratory quality policy

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what we provide

Capital Testing provides certification, inspection and testing services that meet the highest professional standards. Our operating philosophy, embodied in this Quality Policy Statement, is based on four essential components: 

COMMITMENT

Capital Testing is committed to providing a product and system certification, testing and inspection program that meets all of our customers’ and industry’s requirements. We achieve this by selecting appropriate regulatory and industry accepted standards; employing fully trained and qualified staff; using properly maintained and calibrated equipment; using fully validated test and inspection methods and procedures; recording, checking, and reporting results and certification decisions accurately and clearly; conducting quality audits and reviews; and by adhering to best professional practices.  

STANDARD OF SERVICE

Capital Testing provides our customers with impartial and reliable inspections, test results, and certification decisions in timely and clearly understood reports. We protect the integrity of our customers’ information and data by adhering to the strict confidentiality and conflict-of-interest requirements found in the international conformance standards to which we are accredited. 

QUALITY

The objectives of our quality system are to ensure that: 
  1. Our product and process certification programs reflect current industry and regulatory requirements
  2. Impartiality is maintained in all certification, inspection and testing programs
  3. Our customers’ expectations are met, according to their application and work requests
  4. Inspection and analytical services are accurate and meet the customers’ needs
  5. Management and technical processes are subject to continual improvement, as reflected in management reviews 

COMPLIANCE

Capital Testing employees, contract personnel and agents familiarize themselves with the contents of our Quality Management System and comply with the policies and procedures contained within.  Capital Testing complies with ISO/IEC Standards 17020, 17025 and 17065 through the use of frequent internal audits and continued third party accreditation and third party auditing by International Accreditation Service (IAS).
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